Zoom meetings in Esek
Create a Zoom meeting for each confirmed video appointment, and keep it updated when the appointment changes.
Before you connect
You need an Esek account, permission to manage appointments, and a Zoom account for the person hosting them. Each host connects their own account. Your Zoom plan, meeting limits and administrator approval requirements still apply.
Add Zoom
- Sign in to Esek. Open the main menu, select your profile, choose Your account and find the Zoom section.
- Choose Connect Zoom, sign in to the Zoom account that will host your appointments, and review and authorize the requested permissions.
- Return to Esek and check the connected account. A business administrator can also prepare a connection link from the host's team settings for that host to complete.
Book a video appointment
- In Catalog, open your appointment service. Enable its Video meeting mode, choose Zoom, and assign a host with a connected Zoom account. Online appointments must be enabled for the business.
- Book and confirm an appointment for that service. If prepayment is required, the meeting is created after payment confirms the appointment.
- The customer receives an Esek join link. It opens during the appointment's joining window and leads to the participant's Zoom page. The host starts the scheduled meeting from Zoom and admits the customer from the waiting room.
Meetings use a passcode and waiting room, with joining before the host disabled. Esek does not provide customers with the host's start link.
Reschedule or cancel
Reschedule the appointment in Esek to update the existing Zoom meeting. The customer's Esek link follows the new time. Cancel the appointment in Esek to delete its Zoom meeting and prevent entry through the Esek link. Changing the host requires that the new host connect Zoom; Esek replaces the previous host's meeting.
Remove Zoom
In Your account → Zoom, choose Disconnect. A business administrator can also disconnect a host from team settings. This removes the stored connection and meeting access data from Esek. Meetings already created may remain in the host's Zoom account; remove those in Zoom if needed.
After the app is published, you can also remove Esek through Zoom App Marketplace → My library → Added apps → Esek → Remove. When Zoom sends the removal notification, Esek clears the connection credentials, Zoom account identity and retained meeting access data. Reconnect in Esek before creating new Zoom appointments.
Data and permissions
The connection reads the host identity and creates, reads, updates and deletes scheduled meetings. Read access lets Esek recover an interrupted request without creating a duplicate. Esek sends the business and service name, appointment time, duration, booking reference and meeting security settings. It does not send the customer's phone number, email or an attendee list in the meeting request.
This integration does not record meetings, transcribe audio, import AI Companion summaries or read participant rosters.